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FAQs

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Q1 | Why should we choose Kinein Medtech as our principal manufacturer? +

Kinein Medtech works with central idea of creating “Surgeon Friendly Implants”. We focus on core competencies of Product-Service development & Clinical sales.

Our products are highest quality with competitive price (We call it German Quality - Indian Price) with proven track record in Latin America, Europe, Africa, Middle East, South East Asia countries.

Q2 | Which Medical devices Kinein manufacture? +

Our company offers entire value chain of Orthopedic Implants including Trauma, Arthroscopy, Prosthesis, Spine, Maxillofacial implants and External fixator and compatible Instrument set-Boxes.

Q3 | Which Product category is your niche and why? +

We specialize in advancing Arthroscopy and Sports Medicine. Our niche is value-based arthroscopy solution backed by education and training support. In India, our training initiatives surpass even the biggest names like Arthrex, Smith & Nephew, ConMed, and Stryker in terms of reach and impact.

We have created clinical distinction in SPORTS MEDICINE-ARTHROSCOPY by developing patented new approaches to “EASE OF DOING SURGERY”. Our products are not just reverse engineered Medical devices — they are designed to enhance surgical efficiency in Meniscus repair and Shoulder arthroscopy.

Q4 | Do you provide education and Training support for Business partner, Distributor or Importer team? +

We are committed to conduct best in industry ARTHROSCOPY EXCELLENCE PROGRAMME. Our Arthroscopy Training Institute offers comprehensive educational programs including:

- Workshop and training on Dry bones and Cadavers
- CME programme with leading surgeons and institutions
- Webinar and Interactive online audio-visual modules
- Surgeon sponsorship and support

Our strength lies in educating and empowering surgeons, and we are keen to extend this expertise globally in association with strong market presence of our business partners.

Q5 | Do you provide regulatory support for registration? +

Yes, we, KINEIN MEDTECH have complete technical file of our product range. We have achieved a level of excellence in regulatory submissions and compilation of dossier. We have proven track record to expedite Go-To-market and efficiently manage commercialization.

Q6 | Do you have ISO, CE approvals? +

We have one of robust quality system for Medical devices and accredited with ISO 13485:2106, ISO 9001:2008, GMP, Free Sales certificate and CE mark for our quality implants.

Q7 | What is the minimum order that we can place? +

We expect your minimum orders to be at least US$1000. However, we understand that customers need to place smaller sample orders in the beginning to test market our products. Samples against cost are available on request.

Q8 | Can I buy products or Size not shown but similar to your catalogue? +

Sure you can, just send us pictures or samples and variant details. But this takes a little longer time for delivery.

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Q9 | Do you have stock for listed products, or they are newly produced? +

Generally, we have stock for every listed product, which are produced monthly. However, our executive will provide accurate inventory information.

Q10 | What kind of transportation mode available for delivery? +

Usually, we deliver under our customers' requirements by door-to-door courier service such as FEDEX, DHL, EMS, UPS and TNT etc.

Q11 | What is your terms of payment? +

100% Advance payment or T/T 50% as deposit and rest 50% before dispatch once shipment is ready. We'll share actual images of the products and packages before you pay the balance.

Q12 | How about your delivery time? +

Generally, it will take 7 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q13 | What is your sample policy? +

We can supply the sample. However, customers have to pay the sample and freight cost.

Q14 | Do you test all your goods before delivery? +

Yes, all our products pass through stringent quality checks — from raw material physical and chemical tests, biocompatibility, mechanical testing, in-process inspection, to final product quality check.

Q15 | How do you make our business long-term? +

At Kinein, we foster and empower a “Customer First” culture. Our team is always available to provide all technical, marketing and training support for promotional events in your country. Naturally, we award our business partners with exclusivity in return for sales commitment.

Q16 | Is OEM service available? +

Yes, OEM service is available at Kinein Medtech. We offer comprehensive P2P (Prototype to Production) partnership through channels such as Contract Manufacturing, OEM, ODM, Co-development, and Subcontracting. In fact, we are already under N.D.A agreements with top USA & Europe companies.